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Soft Skills for Software Architects

iSAQB® CPSA-A® SOFT

0
Technology
0
Methodology
30
Communication
Basics
3 days
12
Seats
German and English
Online and in-person
From
2026-11-11

96%

CPSA-F® exam pass rate

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Also available as in-house training

We run this training exclusively for your team, online or on site.
In-house Offerings

As an architect, learn to communicate purposefully and interact constructively with stakeholders. Master role clarification, recipient-oriented communication, moderation and dealing with conflicts in development teams.

Objectives

  • Developing your own role and interests as a software architect
  • Strategies for the prevention of conflict and its constructive resolution
  • Moderation of heterogenous groups
  • Introduction to coaching tools and lateral management
  • Tools for joint decision-making

Curriculum

  • Define the role of the software architect: development of one’s own role and interests

  • Shining a light on stakeholder interests: development of the contact points to other stakeholders and their interests

  • Learn about the conflict analysis canvas: presentation of the canvas

  • Analyse conflict cases: consider personal practical cases with the help of the individual elements of the canvas

  • Develop constructive conflict resolution: presentation of strategies for the prevention of conflicts or their constructive resolution (including moderation of heterogenous groups, receiver-oriented presenting and convincing, coaching questions and lateral management, quick decisions in the group after consent)

  • Use constructive conflict resolution: use of the appropriate solution strategies in your own practical cases

  • Transfer: (preventive) behavior for the early recognition and resolution of conflicts in your work

Audience

The target group of the training is anyone in whose line of work conflicts or unclear communication occur. The course supports software architects, software developers, scrum masters, agile coaches, facilitators, and managers.

Description

What keeps software architects from doing the work they are supposed to be doing? They are positioned between the conflicting priorities of different stakeholders (management, customers, development team, etc.) and must communicate and mediate depending on who they are dealing with. They must develop solutions with their development team that can be positively implemented while bridging the gap between budget and quality. They have to think outside the box and at the same time provide practical and all-knowing support wherever it is required. And all that with an often vaguely defined role leading to differences in expectations and without any management authority, while still bearing responsibility as the architect for the outcome. These circumstances lead to conflicts small and large which we address in this training in order to resolve them for the future.This training course provides you with concrete, usable tools for your work. We work on your cases and learn strategies for constructive negotiation, moderation, and conflict resolution. For example, you receive our pocket-sized in-house-developed conflict analysis canvas which helps you to analytically respond to confusing situations:

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About iSAQB®

The International Software Architecture Qualification Board (iSAQB®) brings together leading experts from industry, consulting companies, and science. This includes many people of distinction in the world of software architecture. And all with one goal: competent education and further training – internationally recognized, standardized, certified, and always up to date. We are proud that many of us as curators in iSAQB® have jointly masterminded the curricula and examination tasks.

Trainers

Kim Nena Duggen

Organizational Architect at embarc

Main Skills

Organizational development, new work, business model development, soft skills

Cosima Laube

Freelance Leadership Coach

Main Skills

Agile methods and organizations, professional coaching, soft skills

Markus Wittwer

Freelance agile trainer, coach, and change management consultant

Main Skills

Psychological safety, effective communication

More on this topic

Interview with New Work Heroes

With Kim, the world of New Work has gained a powerful change maker. As an elected board member of a software company, Kim has taught and learned many important lessons in the areas of self-organization and leadership. Her wonderfully open manner is not only a testament to her considerable courage, but also to her deep experience in organizational development. In this episode, you will learn, among other things, what verbal thinkers are and why it is beneficial for managers to show their own insecurity. [Interview on Soundcloud](https://soundcloud.com/newworkheroes/29-interviewfolge-mit-kim-nena-duggen-uber-selbstorganisation-und-mitarbeiterfuhrung)

Kim Nena Duggen

Interview with Kim

Kim Nena Duggen, curator of the SOFT advanced module, addresses relevant questions in the interview and gives a good overview of what you can expect from the SOFT training.

Kim Nena Duggen

Factor A Podcast: On motivation for self-development

How do you motivate employees to take responsibility for their own professional development? Not at all, says Kim Duggen, because the assumption is that this desire is intrinsic. In the podcast, she explains how to awaken this dormant need for further training.

Kim Nena Duggen

Online Courses

On-site Courses

In-house Training

You can also book this training as an in-house training course exclusively for your team. Please use the enquiry form for more details.

Enquire now

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iSAQB® CPSA-A® COSMO

0
Technology
10
Methodology
10
Communication
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Advanved
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seats
German and English
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Frequently Asked Questions

What is the maximum number of participants in a training session?

For most training sessions, we limit the maximum number of participants to 12 per instructor. This allows us to ensure that you receive the best possible guidance.

Are meals provided during in-person training sessions?

Of course, we’ll take care of your meals during our in-person training sessions. We usually provide snacks twice a day and lunch. Drinks are also available.

Where can I find information about the training session I've already booked?

You can find all the information about your training in our socreatory Navigator. Here, in addition to useful links and information, you’ll find the specific location of the training for in-person sessions and the link to the video call for online sessions.

When and how will I receive my certificate of attendance after the training?

If you have attended at least 75% of the sessions, you will receive a certificate of attendance from us. You can download it from our socreatory Navigator a few days after the training.

Why socreatory?

Beyond the expertise of our trainers and our wide range of training courses, we offer even more compelling reasons to train with us.

All the benefits at your fingertips – download our program overview!

Unique Variety

We offer you the most comprehensive training program for software architecture in the German-speaking region – accredited and certified by iSAQB®.

Powerful IT expertise

Our experienced trainers are renowned experts in the industry and have co-developed 80 percent of the module curricula, both in terms of content and teaching methodology.

Hands-on learning experience

We are committed to providing interactive and engaging learning experiences, ensuring all participants can directly apply what they've learned.

Fair pricing model

The total price is reduced for as few as two participants from your company. Furthermore, you benefit from early bird pricing and enhanced planning certainty.

Looking for team training?

Unlock your team's potential with our specialized software architecture courses. We offer a variety of options, from in-depth iSAQB® training to customized workshops tailored precisely to your company's needs. Discover how these training programs can enhance your team's skills, and take advantage of attractive group and package discounts to maximize the value of your investment.